Support & Contact

Use the support route that matches the type of help you need.

If the problem is urgent

Start with Get help now.

That page is the right first route for:

• safety concerns
• protection issues
• legal trouble
• urgent health support

Do not wait for a normal help desk reply if the problem cannot wait.

For general site help

Use Support for common guidance and public help options.

For a follow-up question or correction

Use Help Desk if you need to:

• ask a question
• report a broken page
• correct public information
• request follow-up help

For partnerships or general enquiries

Use Contact.

Use the section form when the task already has one

• Register a service
• Submit a resource
• Organize an event
• Submit photos
• Share your voice
• Submit a grant or programme opportunity

What to include when you ask for help

• the page link if something is wrong
• a short explanation of the issue
• your contact details
• any deadline or urgency

Related guides

• Getting Started
• Search Guide
• FAQ