How Can We Help You Today?
Get support for all Dzaleka Online Services. Our team is here to help.
Get SupportSupport Categories
Select the category that best matches your needs
Submit Your Request
Select a category below and fill out the form to get started. Our support team will respond via email.
Thank You!
Your support request has been submitted successfully. We'll get back to you as soon as possible.
Frequently Asked Questions
Find quick answers to common questions
What is the typical response time?
We aim to respond to all inquiries within 24 hours. For urgent issues, we prioritize quick responses.
What information should I include in my request?
Please include your full name, contact information, and a detailed description of your issue or question. For technical issues, please provide any relevant error messages or screenshots.
What are your business hours?
Our support team is available Monday through Friday, 8:00 AM to 5:00 PM (Malawi Time). For urgent issues outside these hours, please use our emergency contact number.
What languages do you support?
We provide support in English, French, and Swahili. Please indicate your preferred language in your request.
Still Need Help?
If you can't find what you're looking for, feel free to contact us directly at
dzalekaconnect@gmail.com