Privacy Policy

How we protect and handle your information at Dzaleka Online Service

Last updated: December 27, 2023

At Dzaleka Online Service, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding data collection, use, and protection.

Information We Collect

Personal Information

  • Name and contact information
  • Email address
  • Organization affiliation (if applicable)
  • Content you submit to our platform
  • Profile information (optional)
  • Location data (if permitted)

Technical Information

  • Device information
  • Browser type and version
  • Access times and dates
  • Pages visited
  • IP address

How We Use Your Information

Primary Uses

  • Provide and maintain our services
  • Process resource submissions
  • Facilitate community interactions
  • Manage event registrations

Secondary Uses

  • Improve platform features
  • Send community updates
  • Research and analytics
  • Community engagement

Data Protection Measures

We implement comprehensive security measures to protect your personal information:

  • Encrypted data storage and transmission
  • Regular security assessments and updates
  • Strict access controls and authentication
  • Regular data backups and recovery procedures

Your Privacy Rights

As a user of Dzaleka Online Service, you have the right to:

Access your personal data
Request data corrections
Delete your account
Control communications

Community Guidelines

To maintain a safe and respectful community environment, we expect all users to:

  • Respect other community members' privacy
  • Share appropriate and relevant content
  • Follow our content guidelines

Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, please contact us:

  • Email: info@mail.dzaleka.com
  • Address: Dzaleka Refugee Camp, Malawi

Updates to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will:

  • Notify you via email or platform announcement
  • Update the "Last modified" date at the top of this policy
  • Obtain your consent when required by law