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Tools library

Tools and templates

Practical tools, submission templates, and open-source references for organisations, contributors, developers, researchers, and community partners working with Dzaleka Online Services.

Business startup templates

Practical planning templates for small businesses, traders, and first-time entrepreneurs in Dzaleka. Use them online, print them, or copy the sections into your own notebook or document.

Best for: Market traders, food stalls, tailoring, beauty services, crafts, and small digital services 30 to 45 minutes

Marketing plan template

Plan how you will reach customers, explain what you sell, and decide which low-cost channels to use each week and each month.

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Best for: People starting a business, restarting after a setback, or trying to organise the next 1 to 3 months 20 to 30 minutes

One-page business action plan

Set one business goal, list your top priorities, and break the work into clear actions, deadlines, and responsibilities on one page.

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Best for: Small businesses handling stock, transport, rent, data, airtime, or other regular monthly costs 30 to 40 minutes

Cash flow forecast template

Estimate the money coming in and going out each month so you can see when cash may be tight and plan before it becomes a crisis.

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Best for: Businesses affected by supply problems, illness, market disruption, weather events, theft, or equipment failure 25 to 35 minutes

Risk and crisis plan template

Prepare for disruptions by listing business risks, likely impacts, prevention steps, emergency contacts, and backup options before a crisis happens.

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Best for: Tailoring, design, catering, photography, tutoring, beauty services, repairs, and freelance digital work 15 to 25 minutes

New customer engagement letter template

Use a simple written agreement to confirm the work, price, timeline, approvals, and communication method before you begin.

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Best for: First-time business owners, market traders, service providers, and people preparing to apply for support or funding 45 to 60 minutes

Simple business plan guide

Build a simple business plan covering your vision, customer, offer, market, operations, and money without writing a long consultant-style document.

Open template

Guides and reference

Supporting guides, API references, and public information pages that work alongside the tools above.