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Dzaleka community members working together at a local marketplace

Dzaleka Online Services

Communities

Find your people, solve common problems.

Join DOS Communities on WhatsApp to ask questions, exchange experience, share resources, and stay close to practical updates in Dzaleka.

8

WhatsApp Communities ready to join.

Open

For residents, workers, leaders, and local partners.

Peer-led

Built around practical questions and shared solutions.

Start here

Join in a few steps

Start with the main group for orientation, then choose the sector spaces that fit your work or goals.

  1. 1

    Join the Main Group first if you are unsure where to begin.

  2. 2

    Open any sector group that matches your work, interests, or professional goals.

  3. 3

    Keep announcements on, and mute busy sub-groups when needed.

  4. 4

    Use @admin when you need help from a Community Chair.

Use Communities well

Simple habits for better groups

The groups work best when members ask clearly, share what worked, and protect private details. Keep it practical and useful for the next person.

Choose a group

Ask useful questions

Good questions help the right people answer quickly. Give context, say what you tried, and name the decision or help you need.

Share back what worked

When a solution helps you, return with the result. A short summary can become the answer another member needs next week.

Use the right space

Keep the Main Group for orientation and announcements. Use sector groups for specific practice questions, and contact Admins for private concerns.

Turn chat into resources

Strong communities do more than talk. Save useful templates, guides, links, job posts, event notes, and summaries so knowledge does not disappear.

Find your Community

Choose a WhatsApp group

Join the Main Group for orientation, or go directly to the sector group that matches your work, interests, or goals.

Review the charter
Recommended first

DOS Main Group

Join the main Community first if you are not sure where to begin. It is the central hub for orientation, important announcements, and pointers to the most relevant sector groups.

WhatsApp opens in a new tab. Please review the Community Charter before joining and keep shared discussions respectful.

Business WhatsApp

Women Entrepreneurs

A peer space for women building businesses and income opportunities.

Marketing and salesCustomer service
Creative business WhatsApp

Artisans & Crafts

For makers, craft sellers, designers, and handmade product teams.

Product designPricing
Media WhatsApp

Content Creators

For writers, photographers, filmmakers, designers, and online storytellers.

StorytellingPhotography and video
Technology WhatsApp

Dzaleka Developers

For coders, tech learners, digital builders, and problem solvers.

Coding supportAI and data skills
Platform WhatsApp

Dzaleka Online

For DOS platform updates, digital services, feedback, and support.

DOS updatesService listings
Funding WhatsApp

Dzaleka Fundraising

For fundraising ideas, donor communication, and resource mobilisation.

Campaign planningDonor updates
Education WhatsApp

Teachers' Exchange

For teachers, tutors, education workers, and learning supporters.

Teaching resourcesStudy support

By joining a DOS Community, you agree to follow the Community Charter and Sharing Policy . Help keep the groups safe, focused, and professional.

WhatsApp setup

Use the Community features well

A WhatsApp Community can include an announcement space plus related groups. Keep important announcements on, and mute specific chats if they become busy.

Privacy
Phone numbers are generally hidden from the full Community list and announcement space, but are usually visible to Admins and members of any specific sub-group you join.
Notifications
Keep announcement notifications on for training, meeting, job, or opportunity alerts. Mute individual groups when needed.
Admin help
Tap the group name to see Admins, or type @admin in the chat when you need help. Use WhatsApp report or block tools for spam, scams, or unsafe behaviour.
Changing groups
You can leave a specific group without leaving the full Community. If you exit the Community, WhatsApp says you also leave its groups. Archive instead if you only want it hidden from Chats.

Community FAQs

Common questions before you join

Who can join a Dzaleka Online Services Community?

Membership is open to any Dzaleka resident, camp worker, or local partner. Whether you are an expert or a beginner, there is a place for you.

How many Communities can I join?

You can join as many as you like. We recommend focusing on two or three groups that match your daily work or career goals so you can stay active in the discussions.

How often do Communities meet and what platforms do they use?

WhatsApp is the main home for daily questions and real-time updates. Communities may also hold periodic workshops through Zoom or Google Meet and casual in-person meetups across Dzaleka.

Are Community chats confidential?

Communities follow a Community Trust policy. WhatsApp is still a social space: members in the same sub-group may see your phone number, and people can screenshot or forward messages. Do not post sensitive information unless you are comfortable with the group seeing it.

I have forgotten which Community I joined. What should I do?

Check the Communities tab in WhatsApp. If you changed phones or left a group, return to this page and open the relevant Community page again.

What happens if I leave a WhatsApp Community?

If you leave a WhatsApp Community, WhatsApp says you also leave the groups you are in that are part of that Community. If you only want to hide it from Chats, archive it instead. If you choose exit and delete, the community chats are deleted from your device.

How do I find meeting dates?

Key dates for workshops and meetups are posted in the WhatsApp Group Description and pinned in the Announcements channel of each group.

How do I report spam or unsafe behaviour?

Contact Community Chairs first for local moderation. You can also use WhatsApp report and block tools. When a group is reported, WhatsApp may receive recent messages and group details, so avoid sharing sensitive information unless needed.

How do I contact the Chairs of my Community?

Each group is moderated by Admins, also called Community Chairs. Tap the group name to see Admins, tag @admin for general assistance, or use the Contact page for private inquiries.

Community Charter

Sharing Policy

DOS Communities are for practical support, trust, and professional growth. These principles apply when you join a WhatsApp group or attend a community event.

  • Share for community benefit

    Stories, templates, links, examples, and experience should support peer help, professional development, and collective problem-solving.

  • Respect sharing boundaries

    Use ideas and solutions you receive, but respect any Amber or Red boundary and do not reveal who shared sensitive information without permission.

  • No spam or hard selling

    Discuss products, services, and vendors professionally. Repeated advertising and pressure selling are not allowed.

  • Stay respectful and on topic

    Respect Dzaleka's multicultural community. Harassment, discrimination, hate speech, chain posts, and noisy off-topic posts are not welcome.

  • Credit shared resources

    Do not claim ownership of another member's template, guide, document, or creative work.

  • Use the right channel

    Post questions that benefit the group in the group chat. Send private, personal, or high-risk issues directly to Admins or the DOS Contact page.