How Can We Help You?
Find answers, submit requests, and get the support you need
Application Support
Help with submitting and tracking applications
Technical Support
Help with platform access and technical issues
Content Support
Help with submitting resources and photos
Community Support
Help with events and community engagement
Quick Links
Frequently Asked Questions
We offer a range of services including application processing, resource access, event management, photo gallery submissions, and community support. You can explore all our services in detail on the Services page.
To submit an application, navigate to the Applications section, select the service you need, fill out the required form, and submit. You'll receive a confirmation email with next steps.
Yes! Once you submit an application, you'll receive a tracking number. Use this number in the Application Status section to check your application's progress.
Visit the Submit Resource or Submit Photo pages from our main navigation. Follow the guidelines provided, fill out the submission form, and upload your content. Our team will review and publish approved submissions.
For technical issues, first check our troubleshooting guide in the Help Center. If the issue persists, contact our technical support team using the form below or email support@dzalekaonline.org.
Browse our Events section to see upcoming activities. You can register for events, submit event proposals, or volunteer to help organize. We encourage active community participation!
Currently, our platform is available in English. We're working on adding support for additional languages to better serve our diverse community.
We typically review and process submissions (photos, resources, or applications) within 2-3 business days. For urgent matters, please indicate this in your submission or contact us directly.
We take data privacy seriously. Your information is securely stored and used only for processing your requests and improving our services. Read our Privacy Policy for detailed information.
We welcome your feedback! Use the contact form below, email us at feedback@dzalekaonline.org, or participate in our regular community feedback sessions.
Still Need Help?
Can't find what you're looking for? Send us a message and we'll get back to you as soon as possible.