Skip to main content
Back to News
Community Updates Featured

How to Access Essential Services in Dzaleka Camp

A comprehensive guide to finding and using health, emergency, legal, and support services in Dzaleka Refugee Camp, including contact information for clinics, police, UNHCR, and key NGOs.

• Dzaleka Online Services
How to Access Essential Services in Dzaleka Camp

Dzaleka Refugee Camp, home to over 60,000 residents from 5 main nationalities (Congolese, Burundians, Rwandans, Somalis, and Ethiopians), provides various essential services to support the well-being and safety of its residents. This guide will help you navigate and access these critical services effectively.

Health Services

Medical Facilities

  • Dzaleka Health Center: Primary healthcare services
    • General consultations (Monday-Friday, 8:00 AM - 4:00 PM)
    • Maternal and child health services
    • Basic laboratory services
    • Pharmacy services
    • Emergency services (24/7)

Mental Health Support

  • Fountain of Hope Africa: Mental health counseling and support groups
  • JRS (Jesuit Refugee Service): Psychosocial support and trauma counseling
  • There Is Hope Malawi: Mental health services and community support

Emergency Services & Support

Medical Emergency

  • Dzaleka Health Centre: Located within Dzaleka Refugee Camp, providing essential medical services

Protection Services

  • UNHCR & Police
    • UNHCR Malawi: +265 1 772 155
    • Dzaleka Dowa Police

Education and Training

Educational Institutions

  • Dzaleka Community Day Secondary School: Secondary education
  • Jesuit Worldwide Learning: Higher education opportunities
  • There Is Hope Malawi: Vocational training programs
  • 7 Learning Centers: Various educational programs

Skills Development

  • TakenoLAB: ICT and innovation training
  • Alpha Techverse: Digital skills and entrepreneurship training
  • JRS Skills Center: Vocational training and skills development

Mobile Network Services

TNM Malawi

  • Mobile Services
  • Internet
  • Mpamba
  • Website: TNM Malawi

Airtel Malawi

  • Mobile Services
  • 4G Internet
  • Airtel Money
  • Website: Airtel Malawi

Community Resources

Resources Library

  • Access to documents and resources
  • WFP reports and updates
  • Research articles
  • Situation reports
  • Visit: Resources Library

Community Directory

  • Connect with essential services
  • Refugee-led organizations
  • Community support networks
  • Visit: Community Directory

Refugee-Led Organizations

RELON Malawi (Refugees-led Organization Network Of Malawi)

  • Networking opportunities
  • Funding support
  • Capacity building
  • Collective advocacy
  • Website: RELON Malawi

Key Organizations

  • There is Hope: Healthcare and education initiatives
  • Tumaini Festival: Cultural expression and economic opportunity
  • TakenoLAB & RELON: Digital skills and leadership
  • Mirash Films: Film production and storytelling
  • Salama Africa: Cultural fusion and artistic excellence
  • Amahoro Drummers: Cultural heritage preservation
  • Fountain of Hope: Education and economic opportunities

Digital Services

Dzaleka Online Services

Community Media

  • Dzaleka Watch: Original shows and videos
  • Dzaleka Connect: Showcasing talents and stories
  • Community Radio: Local news and information

Getting Help

If you need assistance accessing services:

  • Visit the Help Desk for guidance
  • Contact community leaders
  • Reach out to service providers directly
  • Use the Services Directory for detailed information
  • Call the UNHCR hotline for urgent assistance

Stay Informed

  • Check notice boards regularly
  • Attend community meetings
  • Follow official announcements
  • Subscribe to our newsletter for updates
  • Join community WhatsApp groups
  • Follow social media channels:

Remember that all services are designed to support your well-being and integration into the community. Don’t hesitate to seek help when needed, and always keep your documentation up to date.

View all available services or contact our support team for assistance.

#Services #Health #Emergency #Legal #Support #UNHCR #NGOs