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Marketplace shipping guidance

Dzaleka Online Services lists products but does not fulfil orders. Pickup, delivery areas, charges, and timing are set by each vendor.

Common fulfilment options

  • Local pickup inside Dzaleka or at an agreed meeting point.
  • Vendor delivery within the camp or nearby host community areas.
  • External courier or shop dispatch where the vendor already has that arrangement.

Before you order

  • Confirm whether delivery is available for your area.
  • Confirm the delivery charge, timing, and payment method before sending money.
  • For external products, use the delivery policy shown on the seller's website.
  • Use the vendor’s listed phone, WhatsApp, or email if you need clarification.